Privacy Policy

Your data, your trust, protected at every step.

At Curocin™, your privacy matters to us. This policy outlines how we collect, use, and protect your personal data when you visit www.curocin.com or use any of our services. We are committed to handling your information responsibly, securely, and in line with applicable Indian laws—including the Information Technology Act, 2000 and related rules.

By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information when you browse or interact with our platform:

a) Personal Information

     

      • Full name

      • Email address

      • Mobile number

      • Shipping and billing address

      • Prescription (if required)

      • Payment details (handled securely via third-party gateway)

    b) Non-Personal Information

       

        • IP address

        • Browser version and type

        • Device type and operating system

        • Pages viewed, click behaviour, and session data (collected via cookies)

      2. How We Use Your Information

      Your information helps us:

         

          • Process orders and facilitate delivery

          • Verify prescriptions where needed

          • Send order updates, confirmations, and service-related alerts

          • Improve our platform and overall customer experience

          • Detect and prevent fraud or misuse

          • Reach out for feedback, support, or marketing (only if you’ve opted in)

          • Fulfill our legal, compliance, and tax responsibilities

        3. Payment & Financial Data

        Curocin™ does not store your full card or payment details. All transactions are routed through PCI-DSS compliant, secure third-party gateways.

        4. Cookies & Tracking Tools

        We use cookies and similar technologies to:

           

            • Store login preferences and session details

            • Offer product recommendations

            • Analyze traffic and user behaviour

            • Improve our targeting and marketing efforts

          You can disable cookies through your browser settings, though some site features may be affected.

          5. Sharing Your Information

          We do not sell or rent your personal data.

          We may share limited information with:

             

              • Logistics partners for order delivery

              • Secure payment processors

              • Customer service partners for support

              • Law enforcement or regulators, if legally required

            All third parties are required to uphold strict confidentiality and data protection measures.

            6. Promotional Communication

            You may receive promotional messages from us if:

               

                • You’ve registered an account

                • You’ve placed an order

                • You’ve opted into marketing

              You can opt out anytime via the unsubscribe link or by contacting support@curocin.com.

              7. Cookie Usage

              Curocin uses cookies and similar tracking tools to enhance your browsing experience, improve how our site functions, and help us understand visitor behavior.

              What are cookies?
              They’re small text files saved on your device when you visit our website. These files allow us to:

                 

                  • Remember your login details and cart preferences

                  • Monitor site performance and usage through analytics

                  • Show you product recommendations that match your interests

                  • Display retargeted ads across other platforms (where applicable)

                You can disable cookies anytime through your browser settings. Just keep in mind, some parts of the site may not work as expected if cookies are turned off.

                By continuing to use our platform, you consent to our use of cookies as described here.

                8. Data Retention

                We retain your data only as long as necessary for:

                   

                    • Completing your orders

                    • Providing ongoing support

                    • Meeting legal and compliance obligations

                  You may request deletion of your data (subject to applicable legal limits) by contacting us.

                  9. For International Visitors

                  Curocin™ currently serves customers based in India. If you’re visiting the site from another country, your data will still be governed by Indian laws.

                  10. Data Security

                  We use standard encryption, firewalls, and secure servers to protect your personal information. While no online platform can guarantee 100% protection, we take all reasonable steps to safeguard your data.

                  11. Children’s Privacy

                  Our services are intended for users aged 18 and above. We do not knowingly collect information from minors. If you believe a child has submitted data, please contact us for immediate deletion.

                  12. Legal Basis for Processing

                  We process your information based on:

                     

                      • Your consent

                      • The need to fulfill a contract (e.g., orders)

                      • Compliance with legal obligations

                      • Our legitimate interest (e.g., fraud prevention, improving services)

                    13. Your Rights

                    As a user, you can:

                       

                        • Request access to your personal data

                        • Ask for updates or corrections

                        • Withdraw consent at any time (where applicable)

                        • Opt out of promotional messages

                        • Request deletion of your data (subject to applicable laws)

                      14. Policy Updates

                      This policy may be updated from time to time. Changes will be posted here with the revised effective date. Continued use of the platform means you accept those changes.

                      15. Contact Us

                      If you have any questions or concerns related to this Privacy Policy or your data, reach out to:

                      Data Protection / Grievance Officer
                      📧 support@curocin.com

                      Your Health Is Personal, So Is Your Data

                      At Curocin™, we treat your privacy with the same care and respect we offer your health needs.