Terms & Conditions
Welcome to Curocin™, your trusted platform for authentic homeopathic products. These Terms & Conditions govern your use of our website, services, and any purchase you make through the platform. By accessing or using the site, you agree to be legally bound by the terms outlined below.
If you do not agree with any part of these terms, please do not use the platform.
1. About Curocin™
Curocin™ is a digital marketplace offering verified homeopathic products from licensed manufacturers and authorized distributors. We do not produce, modify, or alter any medicines sold on the platform.
2. Eligibility
By accessing this website, you confirm that:
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- You are 18 years of age or older, or using the platform under supervision of a parent or guardian
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- You are legally competent to enter into binding agreements
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- You are using this service in accordance with Indian law and applicable pharmacy regulations
3. Use of the Platform
When using Curocin™, you agree:
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- To provide accurate, complete information when registering or placing an order
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- Not to use the site for any fraudulent, misleading, or unlawful activity
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- Not to copy, modify, publish, transmit, license, or resell any content or services from the site without written permission
4. Your Account
You are responsible for maintaining the confidentiality of your login credentials and for any activity on your account. Curocin™ is not responsible for any unauthorized access or resulting loss.
5. Product Listings & Availability
All product information is based on details shared by our brand partners or distributors.
We ensure transparency by listing MRP, batch number, expiry, potency, and packaging details wherever applicable.
Product availability may vary based on stock levels and shipping feasibility. In such cases, we may cancel or delay the order with prior notice.
6. Pricing & Payment
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- All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless noted otherwise
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- Prices may be revised at any time without notice
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- We accept multiple payment methods: UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (where applicable)
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- Payments are processed through PCI-compliant secure gateways
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- Curocin™ is not responsible for technical errors that occur during payment
7. Shipping & Delivery
Please refer to our Shipping & Delivery Policy for service areas, shipping timelines, and applicable charges.
8. Cancellations, Returns & Refunds
See our Refund & Return Policy for conditions related to cancellations, return windows, and refund processing.
9. Prescription-Based Products
Some homeopathic products may require a valid prescription as per Indian regulations.
By ordering such products, you confirm your willingness to upload a valid prescription upon request.
Orders may be cancelled if prescriptions are not provided when legally required.
10. Third-Party Products & Content
Curocin™ does not manufacture any of the products listed on the platform.
Responsibility for quality, side effects, or clinical outcomes rests with the original brand or manufacturer.
Links to external websites may be shared for informational purposes. These are not reviewed or endorsed by Curocin™.
11. Intellectual Property
All trademarks, including the name Curocin™, the tagline “Care in Every Dose,” logos, and original content are protected under applicable IP laws.
You may not copy or reuse any part of the website without written consent.
12. Disclaimer of Warranties
All services and products are provided on an “as-is” and “as-available” basis.
We do not guarantee uninterrupted access to the platform or error-free functionality at all times.
Product suitability may differ from person to person. Please consult a certified homeopathic doctor before use.
13. Limitation of Liability
Curocin™ shall not be held responsible for:
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- Indirect or incidental damages from using the site or any product
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- Side effects or interactions unless proven to be due to negligence on our part
14. Changes to These Terms
We reserve the right to update, revise, or modify these terms at any time. Continued use of the platform after changes indicates your acceptance of the updated terms.
15. Governing Law & Jurisdiction
These Terms & Conditions are governed by Indian law.
All legal matters shall fall under the jurisdiction of courts in [Insert City, e.g., Jaipur, Rajasthan].
16. Grievance Redressal
As per the Consumer Protection (E-Commerce) Rules, 2020, you can escalate complaints below:
Email: support@curocin.com
Response Time: Within 48 hours
Resolution Timeline: Within 7 working days
17. Legal Disclosures
Curocin is a digital platform that offers a curated selection of homeopathic products sourced from licensed third-party manufacturers and authorized distributors. We do not manufacture, alter, or repackage any medicines available on the site.
While we make every effort to display accurate product information, the responsibility for product efficacy, side effects, safety, and regulatory compliance remains with the original brand or manufacturer.
Prescription-based items will only be dispatched upon receipt of a valid medical prescription, in line with applicable Indian laws.
By using this website, you acknowledge and agree that Curocin is not responsible for medical outcomes and is not a substitute for professional healthcare advice or consultation.
18. Contact Us
For questions or support regarding these terms:
📧 support@curocin.com